Strategic initiatives
- Continue research about the profession that enhances understanding of systemic issues and risks and drives innovative thinking and compliant practices
- Using indicators identified in the ARBV’s strengthening compliance culture research, monitor and evaluate the compliance culture of Victorian architects over time
- Embed continuous intelligence-led activities (e.g. monitoring, intelligence gathering, data mining and analysis, proactive investigations) to assess compliance, identify trends and emerging issues
- Identify regulatory focus areas as informed by intelligence-led activities and research and develop targeted strategies to address non compliance, support behavioural change, and encourage voluntary compliance
- Efficiently and effectively manage and respond to complaints and non-compliance
- Take regulatory action to prevent non registered persons or unapproved entities from representing themselves as an architect to avoid misleading consumers
Measures of success
- Engaged in targeted data gathering activities (e.g. research) about systemic and emerging issues to inform regulatory activities
- Evaluated compliance culture of Victorian architects by administering a survey based on indicators from compliance culture research
- Increased use of intelligence-led activities to gather insights about compliance to enhance intelligence gathering, analysis and responsiveness to systemic compliance issues
- Regulatory focus areas identified and targeted strategies implemented, including issuing information, education and guidance to support behavioural change and encourage voluntary compliance
- Complaints and Investigation case management KPIs are met
- Increased co-operation and compliance by non-registered persons and unapproved entities with the ARBV’s requirements
Updated